Common Questions

All Categories: About Us; Health; Importation; Kids; Manuka; Our Products; Quality Assurance; Safety

What is Capilano Low GI Honey?

Capilano Low GI Honey is 100% Australian premium eucalypt honey endorsed by the Glycemic Index Foundation as Low GI...

Is Capilano Australian Owned?

Yes, Capilano is an Australian owned brand run by an Australian owned and operated company...

What is Capilano Choc Honey?

Learn more about our latest product Capilano Choc Honey...

What is Manuka honey?

Manuka honey is honey that has been produced from bees who forage particular varieties/types of Leptospermum plants...

Does the Capilano brand contain imported honey?

No. Capilano-branded products do not contain any international honey...

Does Capilano Honey contain added sugar?

No. Capilano Honey does not contain added sugars...

Does Capilano Honey contain rice syrup?

No. Our honey does not contain rice syrup or any other added sugar syrups...

Does Capilano Honey contain corn syrup?

No. Our honey does not contain corn syrup or any other added sugar syrups...

Does Capilano heat treat honey?

We do not actively heat treat honey, unless it is a legal requirement of the region it is being distributed to by law...

Is Capilano Honey gluten free?

Yes. Capilano's honey is naturally gluten free. It does not contain wheat or by-products of wheat...

Is Capilano Honey Halal?

Capilano does not label domestic products with Halal Certification, however it is a requirement of some of our export markets...

Why does the taste and thickness and colour of my honey change?

Because honey is a natural product it varies in flavour, colour and thickness depending on the type of tree the honey is made from...

How can honey be organic?

Organic beekeeping is very difficult and takes great skill on the part of the beekeeper to maintain hive strength with only organic measures...

Are there antibiotics in Capilano Honey?

We have a range of processes to ensure quality conditions of all of our beekeepers and their plants including regular site inspections...

What is active honey?

Active honey is honey that has been tested and proven to contain 'bioactive' compounds...

What are Pyrrolizidine Alkaloids?

Pyrrolizidine Alkaloids are generated naturally by plants. They are used as a defence mechanism and have been detected in a range of foods...

Does honey have a use by date?

Whether your honey will have an expiry or best before date printed on the pack will depend on where you are located and the Brand of honey...

Why has my honey gone all lumpy and full of ‘sugar’?

Candying or crystallisation of honey is a natural process relating to the characteristics of individual honeys...

Can honey be fed to babies?

It is recommended to avoid giving honey to infants under the age of 12 months due to a very small risk of the child contracting Infant Botulism...

Is Capilano Honey pasteurised?

No. Capilano Honey is not pasteurised. We do not hold our honey at high temperatures. Only minimal handling and warming is used when packaging our premium Australian honey...